Refund policy
ALL SALES ARE FINAL. WE ONLY ACCEPT RETURNS/EXCHANGES OR GIVE STORE CREDIT.
Returns/Exchanges: We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Make sure to include your order number on the outside of the package so we can identify you for the exchange/store credit.
To start a return, you can contact us at info@webstate.shop
As the customer it will be your liability to cover the costs of returning to us for exchanges or returns.
If your return is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@webstate.shop
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 3-day cooling off period:
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3-days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
No Refunds Only Exchanges:
We don't give refunds only returns or store credit. All sales are final and there are no refunds. We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. To process a return/exchange please contact us at info@webstate.shop
Please be sure about your purchase before placing your order. We are certain you will not be disappointed by our product!
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/webstate-3678/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/webstate-3678/privacy_policy).